No, we do not accept change-of-mind returns.
Please contact us within 7 days with photos and opening videos, and we will resolve it in line with Australian Consumer Law.
No, due to hygiene reasons, jewellery and accessories are non-returnable unless faulty.
Customers cover return shipping unless the item is faulty or incorrect.
Refunds are processed within 5–10 business days after approval.
Our Store
We kindly ask customers to choose carefully, as we do not offer change-of-mind returns. Our products are covered by guarantees that cannot be excluded under Australian Consumer Law.
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